The player from Australia had been consistently losing money over the past four days across all games and believed the casino was unfair. We had explained owo him that sometimes players might get lucky and sometimes not, as that’s how casinos and casino games operate. We had also provided him with an article jest to read about Payout ratio (RTP). The player decided jest to stop metali playing at the casino and we, therefore, rejected the complaint as per his request.
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